After having a not so great experience at Mazda of S. Charlotte in Pineville, I visited Mazda of Gastonia and received an awesome experience with great customer service!Initially, I was corresponding with Ricardo. He was able to research my exact specifications and come back with what was available for me within the parameters that I set. I setup a time to come see him but needed to come earlier than the time I set and he made sure I was taken care of. He called ahead and set me up with JD. JD is the man! He worked a ...
Very friendly and helpful
Great service department
Awesome experience with Hutch, the sales Manager. Entire negotiation done virtually ; best pricing when compared to other dealers in Charlotte. In and out of dealership in 30 mins - smooth transaction and no upselling.
Good customer service timely responses the only thing they forgot to mention was that I had to get my key program myself that Mazda or the dealership there in Gastonia didn't program the keys so other than that cost me another $75 it was a nice experience and everything went well they were very willing to help the young lady back in the parts department went above and beyond to help me solve my problems and Austin did good with customer service he just forgot to tell me my key wasn't programmed if I ever have any issues I will return ...
Love the parts dept, Rachel is awesome!
Great people! Excellent service.
Great experience! Jimmy, Hutch and Rico put together a fantastic deal for me. Will go back when my son needs a car!